English Communication Skills for Hispanics in the Workplace

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Targeted workshops designed for the specific learning needs of the Hispanic workforce...

Leadership Development Training - Workshops in Spanish

Today’s competitive business environment demands that employees have outstanding leadership and effective communication skills. We believe that the maximum benefit in training is achieved when:

there is trust between the participants and the facilitator
there is a high level of involvement, interaction and participation
instruction is supported by real life examples

These workshops are specifically designed to enhance the Communication and Leadership skills of Hispanic Managers, Supervisors and Front Line employees. As a result of our extensive experience and understanding of the Manufacturing, Food, Health and Hospitality Industries, we have developed a series of training workshops that are designed to bring out the best leadership skills in team leaders, supervisors and front line employees.

Each workshop is designed to be delivered in 4 hours:

Safety for non-English speaking Hispanics in the Workplace

Hispanics in the workplace have the highest work injury and fatality rate than any other work group in US industry. The purpose of this workshop is to teach the Hispanic employee the importance of adopting a "Safety Mindset". The participant will learn the essentials of Safety in the Workplace in clear and simple Spanish.

Building Trust

The workplace is an arena of "forced relationships". Usually, we do not choose our team members or bosses. It is vitally important to establish a behavior that leads to trust. In this workshop, we will learn, through specific examples, the barriers to trust building and how trust is earned and maintained.

Giving Effective Feedback

The purpose of feedback is to maintain and improve desired behavior or reduce or eliminate undesired behavior. Feedback, if performed correctly, is a powerful tool that leads to personal growth and overall improvement in the workplace. This workshop focuses on the feedback process and introduces the participants to the 'feedback communication planner' as a method of communicating expected behavior and desired results.

Giving Recognition in the Workplace

How often do you recognize your team members and thank them for a job well done? Most studies reveal that Giving Recognition at all levels of the organization is seldom done. We are often so involved in task driven assignments and reporting that we lose the human touch. In this workshop we examine the process and vital importance of Giving Recognition and learn how to make it a consistent aspect of our behavior.

Handling Difficult Personalities

Every organization has those few, challenging individuals that may cause disruptions and at times, disunity in the workplace. It's important to recognize those challenging personalities as early as possible and prevent them from damaging the team’s morale. It’s also essential to communicate to them the impact of their undesired behavior. This workshop will teach the participant how to deal with these individuals and how to effectively manage these challenging personalities.

Interpersonal Communication Skills

Our personalities may at times tamper with the messages we are attempting to convey. Words may not always communicate our intentions. How we say it, our body language, and tone greatly influence the flow of communication. In this workshop the participant will learn how to become more aware of his/her communication style.

Interviewing Skills

The purpose of the interview is to reveal as much valuable and pertinent information about the candidate within the time constraints. The interview has a specific order and process. In this workshop, the participant will learn (a) effective methods of beginning an interview by putting the candidate at ease, (b) conducting the interview by asking fact finding questions and (c) providing job specific information.

Sexual Harassment in the Workplace

Sexual Harassment is unwelcome behavior. It is also illegal because it causes "a hostile working environment". Sexual Harassment can be costly and damaging to the reputation of the organization. In this workshop, the participants will examine real Sexual Harassment cases as well as learn the legal implications, prevention and reporting.

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